Return Policy – Alpha & Omega

Return Policy

 

We are sorry the item did not work out for you.  Alpha & Omega only accepts Online Store Credit. 

 Attention: Anything that is worn, damaged, washed, and/or altered in any way CANNOT be store credited. All original tags must be attached.

Refunds and Processing 

Store Credit will be processed after we receive your return.  Please allow up to 2 weeks to receive your store credit. 

Items must be returned within 7 days of the date that merchandise is received.

Original shipping charges are non-refundable.

Online Store Credit

Online Store Credit can only be used online at our website.

Online Store credit is provided in U.S. Dollars.

Online Store Credit cannot be transferred to another person or account.

Online Store Credit may not be purchased and is only provided when previously purchased items have been returned and you have selected "Store Credit" as the refund method.

Any purchase amounts that exceed the value of the Online Store Credit will require an additional method of payment for the remaining balance due.

Exchanges

We do not accept exchanges at this time.

For more information, please contact us at info@shopaocollection.com